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December 1, 2022If your WordPress website logins are not working anymore, there are several steps you can take to troubleshoot and resolve the issue. Here's a step-by-step guide to help you get back into your WordPress site:
Check for Typos
Double-check the username and password you are entering for any typos or mistakes. Make sure the "Caps Lock" key is not accidentally enabled.
Reset Password
If you suspect that you've forgotten your password or are unsure, you can reset it by clicking the "Lost your password?" or "Forgot your password?" link on the login page. You'll typically receive an email with instructions to reset your password. Follow those instructions to create a new password.
Check Username
Ensure you are using the correct username. WordPress usernames are case-sensitive, so make sure you're entering it exactly as it was created.
Clear Cookies and Cache
Sometimes, browser cookies and cached data can cause login issues. Clear your browser's cookies and cache and then try logging in again.
Deactivate Plugins
If you can't log in after clearing your browser cache, it's possible that a plugin is causing the issue. You can deactivate all plugins by renaming the "plugins" folder in your WordPress installation directory via FTP. This will deactivate all plugins, and you can then see if you can log in. If you can, then reactivate your plugins one by one to identify the problematic one.
Check Your Theme
If deactivating plugins doesn't resolve the issue, it's possible that your theme is causing problems. Switch to a default WordPress theme (like Twenty Twenty-One or Twenty Twenty) by renaming your current theme's folder in the "wp-content/themes" directory via FTP.
Review .htaccess File
If there are issues with your website's .htaccess file, it can also affect logins. You can temporarily rename or delete the .htaccess file in your WordPress directory to see if that resolves the issue.
Database Repair
In some cases, your WordPress database might be corrupted. You can repair it using phpMyAdmin or a similar database management tool. Backup your database first, and then look for the "wp_options" table. Click on it and then select "Repair Table" from the options.
Contact Hosting Provider
If none of the above steps work, it's possible that there is a server or hosting-related issue. Contact your hosting provider's support team and explain the problem. They may be able to assist you in resolving it.
Check for Security Issues
If you suspect that your website may have been compromised, you should also consider security measures such as scanning for malware and vulnerabilities. Plugins like Wordfence or Sucuri can help with this.
Access Through FTP
If all else fails, you can gain access to your website's files and database through FTP. This will allow you to make necessary changes directly in the files or database, but it's a more advanced option and should be done with caution.
Remember to back up your website before making any major changes to ensure you can restore it if something goes wrong. If you're not comfortable with technical tasks like editing files or databases, consider seeking help from a web developer or WordPress expert.